همیشه حق با مشتری نیست!

چهارشنبه 18 اسفند 1395 19:49   نویسنده : محسن قره خانی      


همیشه حق با مشتری نیست

 

1.  چرخه سود –خدمات چگونه بوجود آمد؟

2.  اولیت با مشتری است یا کارکنان؟

3.  کیفیت خدمات داخلی به چه معنی است؟

4.  آیا ارتباط کارکنان با مشتری در خریدهای مکرر و موردی تفاوتی در مدل SPC ایجاد می کنئد؟

 

 


برچسب ها: CRM ، مشتری ، کسب و کار ، رضایت ،
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